온라인상담 - U&U Plastic Surgery

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U&U PLASTIC SURGERY

Business License. 843-10-01346 | CEO. Kikap Kim
Tel. 02-544-6996 | Fax : 02-544-2442

Business License. 843-10-01346

CEO. Kikap Kim

Tel. 02-544-6996 Fax : 02-544-2442

U&U FACE

유앤유 페이스 바로가기

Agreement

Policy

U&U PLASTIC SURGERY

Business License. 843-10-01346 | CEO. Kikap Kim
Tel. 02-544-6996 | Fax : 02-544-2442

Business License. 843-10-01346

CEO. Kikap Kim

Tel. 02-544-6996 Fax : 02-544-2442

U&U 1.0

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Terms and Conditions of Site

Terms and Conditions

Chapter 1 General provisions

Article 1 Purpose

The purpose of these terms and conditions is to stipulate the terms and conditions of service use and procedures provided by U&U Plastic Surgery (hereinafter referred to as ‘the clinic’), as well as other necessary matters, including the rights, meaning and responsibilities of the clinic and users.

Article 2 Validity and change of terms and conditions

(1) These terms and conditions take effect when they are announced to users.
(2) The clinic may change the terms and conditions when circumstances change or there are important business reasons, and the changed terms and conditions take effect in the same manner as the preceding paragraph.

Article 3 Rules other than terms and conditions If matters not specified in these terms and conditions are stipulated in relevant laws and regulations, such provisions shall apply.

Chapter 2 Membership registration and service use

Article 1 Definition of member

A member is a general individual recognized by the clinic as suitable as a member, who agrees to these terms and conditions, fills out the service membership registration form, and is issued an ‘ID’ and ‘password’.

Article 2 Establishment of service subscription
(1) Subscription to the service is established by the clinic’s approval of the user’s application for use and the user’s agreement to the terms and conditions.
(2) Anyone wishing to sign up as a member and use the service shall provide personal information requested by the clinic.
(3) If the clinic approves the user’s application for membership, the clinic will notify the user of the member ID and other information deemed necessary by the clinic.
(4) The ID entered when signing up cannot be changed, and only one ID is issued to each person.
(5) The clinic does not accept applications for membership that fall under any of the following items.
A. When applying using another person’s name
B. When the application is not made under the user’s real name
C. When false information is provided in the application form
D. When an application is made for the purpose of disrupting social well-being, order, or morals

Article 3 Service use and restrictions
(1) Service use is available 24 hours a day, 365 days a year, unless there is a special problem with the company’s business or technology.
(2) The service usage time set forth in the preceding paragraph may be restricted after prior notice to members if necessary for the clinic, such as regular system inspection.
(3) Among the service contents, online consultation may not be available 24 hours a day depending on the personal circumstances of the person in charge.

Article 4 Service usage fee
(1) The service is free to use for all registered members.
(2) If the clinic charges for a service, the timing, policy, and cost of charging shall be announced on the service before implementation of the fee.

Chapter 3 Service withdrawal, re-registration, and use restrictions

Article 1 Service Withdrawal
(1) If the member wishes to withdraw from the service, the member shall directly request cancellation from the operator via e-mail. (2) When applying for withdrawal, if the member provides his/her name, resident registration number, ID, phone number, and reason for cancellation, the registration will be canceled after checking whether it matches the registration record.
(3) Withdrawal is canceled if the member cannot log in with the existing ID and password.

Article 2 Re-registration of services
(1) If the user who has withdrawn from the service in accordance with Article 1 wishes to re-register, the member may request re-registration directly from the operator via e-mail.
(2) When requesting re-registration, re-registration is processed when the user’s name, resident registration number, ID, and phone number information is provided. if the user logs in with the existing ID and password, re-registration has been completed.

Article 3 Restrictions on service use

If the member engages in any of the following acts, the clinic may terminate the service agreement or suspend use of the service for a set period of time without prior notice.
(A). Cases that are against public order and morals
(B). Cases related to criminal acts
(C). Cases where service use is planned or implemented for the purpose of harming national or social public interest
(D). Cases where someone else’s ID and password were stolen
(E). Cases that damage the reputation of others or put them at a disadvantage
(F). Cases where the same user double-registers with a different ID
(G). Cases that disrupt healthy use, such as causing harm to the service
(H). Cases that violate other relevant laws or conditions of use set by the clinic

Chapter 4 Limitation of liability regarding the service

Article 1 Online Consultation
(1) The clinic does its best to maintain security so that the counseling contents of service members or users are not leaked to third parties other than the counseling doctor and service administrator. However, in the following cases, the clinic is not responsible for disclosure or loss of consultation contents.
A. If the password is leaked due to the user’s carelessness and the consultation details are disclosed
B. If the user deletes the consultation using the ‘Delete’ function
C. When the consultation contents are disclosed or lost due to a natural disaster or other circumstances beyond the control of the clinic.
(2) In order to provide a comprehensive and appropriate response to the consultation requested by the member, persons in charge may refer to the consultation contents and answers.
(3) The contents of consultations conducted through the service can be used for the following purposes after personal information has been deleted.
A. Academic activities
B. Authoring activities such as printed materials and CD-ROMs
C. Part of service content such as FAQ, recommended consultation, etc.
(4) The answers to consultations are subjective answers based on each person in charge’s
(5) If the member applies for the consultation below, all or part of the online consultation may not be provided.
A. If the member repeatedly applies for consultation with the same content
B. If the member applies for consultation using expressions that go against common sense

Article 2 Information Service
(1) The content provided in the service is rough and general and is provided for informational purposes only. The information or consultation provided through the service is never a substitute for medical diagnosis. The information or consultation provided through the service is in no way intended to replace medical diagnosis, treatment, or cure. If the member has any questions or concerns about his or her health, he or she shall visit a medical professional and receive a diagnosis. Under no circumstances should the member ignore a doctor’s diagnosis or delay receiving diagnosis, treatment, or cure because of the information provided by the service.
(2) The clinic does not recommend any specific tests, products or treatments mentioned in the service. All opinions expressed in the service are those of the relevant counseling doctor. The clinic is not responsible for the content of any documents or consultations provided through the service.
(3) Acceptance of information from this service, opinions of specialists participating in the service, or other members or visitors using the service is entirely at the discretion of the user. Therefore, the clinic is not responsible for any damage, injury or other disadvantage resulting from the use of any product, information, ideas or instructions provided to the members.

Chapter 5 Obligation

Article 1 Company Obligations
(1) The clinic shall allow members to use its services unless there are special circumstances.
(2) The clinic has an obligation to provide continuous and stable services in accordance with the provisions of these terms and conditions.
(3) The clinic processes opinions raised by the member through appropriate procedures, and if processing takes a certain period of time, the member shall be notified of the reason and processing schedule.

Article 2 Obligation of Member Information Security
(1) The member is responsible for all management of the member’s ID and password.
(2) The member agrees to receive e-mail from the service sent as part of the service.
(3) If the member’s ID is used illegally, the member shall notify the clinic.
(4) The clinic does not sell or provide personally identifiable information to third parties unrelated to the clinic without prior permission from members or users. However, the clinic may utilize registered information voluntarily provided in the following cases.
A. When providing developers with information needed to develop new features, information, and services that are useful to members
B. When providing advertisers with statistical information about service members and user groups (which never reveal the identity of individual members)
C. When used by the company to provide advertisements or services based on member and user preferences
(5) Information that can confirm personal identification (user name, ID, e-mail address, etc.) may be voluntarily disclosed in communication spaces such as bulletin boards (hereinafter referred to as communication spaces). In these cases, disclosed information may be collected, associated, and used by third parties, and users may receive unsolicited messages from third parties. Such actions of third parties cannot be controlled by the clinic. Therefore, the clinic makes no guarantees regarding the possibility of member information being discovered by methods beyond the clinic’s control.
(6) The clinic may use cookie technology to facilitate the use of services. Cookies are small text files that a website uses to identify returning users, provide continued access, and provide personalized service. In general, cookies operate by assigning a unique number to the user that has no meaning outside the site that granted the cookie. Cookies do not break into the user’s system and are not dangerous to the user’s files. The clinic cannot prevent the use of Cookies by advertisers or affiliated third parties of the Service. If a member or user does not wish to collect information using cookies, they can control whether or not to accept cookies in their web browser. However, the use of cookies may be necessary for the services (especially personalized information) to function properly.
(7) The clinic may mutually provide/utilize member information between services or business affiliates between the company and the business.

Chapter 6 Dispute Mediation
(1) Except for those stipulated in these terms and conditions, disputes regarding all issues related to the use of the service shall be resolved through mutual agreement to the maximum extent possible.
(2) If a lawsuit is filed regarding a dispute arising from the use of the service, the court having jurisdiction over the company’s location shall be the competent court.

Supplementary Provisions
These terms and conditions will take effect on June 15, 2020.

Personal Information Handling Policy

U&U Plastic Surgery Clinic (hereinafter referred to as ‘the clinic’) attaches great importance to the protection of your personal information and complies with 『Personal Information Protection Act
The clinic informs you through its privacy policy of how the personal information you provide is being used and what measures are being taken to protect your personal information.
The order of the personal information handling policy is as follows.

1. Items and collection methods of personal information collected
2. Purpose of collection and use of personal information
3. Retention and use period of personal information
4. Personal information destruction procedures and methods
5. Provision and sharing of personal information
6. Entrustment of handling of collected personal information
7. Rights of users and legal representatives and methods of exercising them
8. Withdrawal of consent/withdrawal of membership
9. Matters related to installation/operation and rejection of automatic personal information collection devices
10. Personal information manager
11. Measures to ensure the safety of personal information
12. Notification obligation due to policy changes

1. Items and collection methods of personal information collected

The clinic collects only the minimum amount of personal information required to use the service when registering as a member.
In order for you to use the clinic’s services, there are required and optional items when registering as a member, and even if you do not enter optional items such as whether to receive emails, there are no restrictions on using the service.
A. [Medical Information] – Collection items: name, date of birth, address, contact information, medical record
※ In accordance with the Medical Service Act, it is mandatory to retain unique identification information and medical treatment information (separate consent not required).
B. [Items collected when registering as a member of the website]
– Required Items: name, ID, password, address, contact information (phone number, mobile phone number), email address
– Optional Items: birthday, whether to receive text messages, whether to receive emails, areas of interest
– The following information may be automatically generated and collected during the service use process or service provision process. : Service usage records, access logs, cookies, access IP information
C. [Personal information collection method] – Personal information is collected in the following methods.
･ Website, written form, fax, phone, consultation bulletin board, email

2. Purpose of collection and use of personal information

The clinic uses the collected personal information for the following purposes.
All information provided by users will not be used for purposes other than those necessary for the following purposes, and prior consent will be sought if the purpose of use changes.
A. [Medical Information] – Providing medical services for diagnosis and treatment and administrative services such as billing, payment, and refund.
B. [Homepage Member Information]
– Required Information: Reservation of treatment through the website, provision of reservation inquiry and membership services, writing of posts on online bulletin boards (1:1 consultation/private consultation/post-surgery consultation/review, etc.)
– Optional Information: Hospital news, disease information, surveys, disability handling and personalized services for individual members, statistical collection on service use, new services and information via email. However, the clinic does not collect sensitive personal information that may violate users’ basic human rights.
– Optional Information: Hospital news, disease information, surveys, disability handling and personalized services for individual members, statistical collection on service use, new services and information via email. However, the clinic does not collect sensitive personal information that may violate users’ basic human rights.

3. Retention and use period of personal information

The clinic destroys your personal information without delay when the purpose of collecting or providing personal information has been achieved.
A. [Medical Information] – Stored in accordance with the medical record storage standards specified in the Medical Service Act
B. [Homepage Member Information]
– When you withdraw from membership or are expelled from membership. However, even if the purpose of collection or provision has been achieved, your personal information may be retained if there is a need to preserve it pursuant to the provisions of laws such as the Commercial Act.
– Records of consumer complaints or dispute resolution : 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
– Records of collection/processing and use of credit information, etc. : 3 years (Act on Use and Protection of Credit Information)
– Records of Identity Verification: 6 months (Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.)
– Records of Visits : 3 months (Communication Secrets Protection Act)

4. Personal information destruction procedures and methods

The clinic destroys personal information immediately after 『Purpose of collection and use of personal information』 is achieved. Destruction procedures and methods are as follows.
A. [Destruction Procedure] The information entered by the user for membership registration is immediately destroyed by the destruction method after the purpose has been achieved.
B. [Destruction method] Personal information stored in electronic file format is deleted using a technical method that renders the record unrecoverable.
Personal information printed on paper is destroyed by shredding or incineration.

5. Provision and sharing of personal information

The clinic will not, under any circumstances, use your personal information beyond the scope notified by 『Purpose of collection and use of personal information』 or provide it to any other person or company or institution, except with your consent or in accordance with the provisions of relevant laws and regulations.
– Submission of medical records to the Health Insurance Review and Assessment Service to claim nursing care benefits in accordance with the National Health Insurance Act.
– If necessary for statistical writing or academic research, it is processed and provided in a form that does not identify specific individuals.
– Submission when requested by an investigative agency in accordance with the procedures and methods prescribed by law, etc.

6. Entrustment of handling of collected personal information

The clinic entrusts personal information as follows to provide services, and stipulates necessary matters to ensure that personal information is safely managed when entering into a consignment contract in accordance with relevant laws and regulations.
The clinic’s personal information consignment processing agency and consignment details are as follows.
Trustee: YourDev
Consignment work details: Homepage maintenance, access records, management, member management
Entrusted personal information items: Name, address, phone number
Personal information retention and use period: Until the end of the consignment contract

7. Rights of users and legal representatives and methods of exercising them

Membership registration for children under the age of 14 (hereinafter referred to as “children”) is done through a separate form written in plain language that is easy for children to understand, and the consent of a legal representative is always obtained when collecting personal information.
The clinic collects minimum information from children, such as the name and contact information of the legal representative, in order to obtain the consent of the legal representative, and obtains the consent of the legal representative in accordance with the method stipulated in the personal information handling policy.
Children’s legal representatives may request to view, correct, and delete children’s personal information. If you wish to view, correct, or delete children’s personal information, after clicking Edit Member Information and going through the legal representative confirmation process, the legal representative can directly view, correct, or delete the child’s personal information, or contact the personal information protection manager in writing, by phone, or fax, and the necessary actions will be taken.
The clinic does not provide or share information about children with third parties, and if a legal representative requests correction of an error in personal information collected from children, the clinic prohibits the use or provision of such personal information until the error is corrected.
※ Personal information that is required to be stored by law cannot be modified or deleted within the retention period, even upon request.

8. Withdrawal of consent/withdrawal of membership

You may withdraw your consent to the collection, use and provision of personal information when registering as a member at any time. To withdraw the membership, If you apply for membership withdrawal directly by clicking 『Membership Withdrawal』 in My Page on the homepage, the personal information manager will confirm the withdrawal request and withdrawal will be completed within 10 days from the date of application. Alternatively, if you contact the personal information manager in writing, by phone, or fax, the clinic will take necessary measures, including destroying your personal information, without delay.

9. Matters related to installation/operation and rejection of automatic personal information collection devices

The clinic operates ‘cookie’ that store and retrieve your information from time to time. A cookie is a very small text file that the server used to run our website sends to your browser and is stored on your computer’s hard disk. The clinic uses cookies for the following purposes.
You have the option to install cookies. Therefore, by setting options in your web browser, you can allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies.
If you refuse to install cookies, it may be difficult to provide some services.

10. Personal information manager

In order to protect your personal information and handle complaints related to personal information, the clinic has a personal information manager as listed below.
Name : Kim Ki-gap
Position : Representative Director
Affiliation : U&U Plastic Surgery Clinic
Contact: 02-544-6996
You can report all personal information protection-related complaints that arise while using our services to the personal information manager.
The clinic will promptly and sufficiently respond to user reports.
If you need to report or consult about other personal information infringements, please contact the organizations below.
･ Personal Information Dispute Mediation Committee (http://www.1336.or.kr / 1336)
･ Information Protection Mark Certification Committee (http://www.eprivacy.or.kr / (02) 580-0533~4)
･ Supreme Prosecutors’ Office Cyber Crime Investigation Team (http://www.spo.go.kr / (02) 3480-3573)
･ National Police Agency Cyber Terror Response Center ( http://www.ctrc.go.kr / (02) 392-0330)

11. Measures to ensure the safety of personal information

When handling users’ personal information, the clinic is taking the following technical/administrative measures to ensure safety and prevent personal information from being lost, stolen, leaked, altered or damaged.
A. [Password Encryption] The password you set when signing up for the site is encrypted, stored and managed, so only you know it, and personal information can only be checked and changed by the person who knows the password. However, if you request changes directly to the personal information protection manager due to difficulties in use, you can change your information after verifying your identity in writing, by phone, fax, or email.
B. [Measures against hacking, etc.] The clinic is doing its best to prevent members’ personal information from being leaked or damaged by hacking or computer viruses.
The clinic regularly backs up data in preparation for damage to personal information, and uses the latest anti-virus programs to prevent users’ personal information or data from being leaked or damaged. Also, the clinic encrypts and stores users’ important personal information (resident registration number, etc.) and safely transmits personal information over the network through encrypted communication. The clinic uses an intrusion prevention system to control unauthorized access from the outside, and strives to equip all possible technical devices to systematically secure security.
[Minimization and training of employees handling personal information] The clinic’s staff handling personal information is limited to the person in charge, a separate password is given for this purpose, which is updated regularly, and regular/occasional training is provided to the person in charge.
However, the clinic is not responsible for any problems arising from leakage of personal information such as phone number, password, or resident registration number due to the user’s carelessness or Internet problems.

12. Notification obligation due to policy changes

This personal information handling policy was revised on the date specified below and if there are additions, deletions, or modifications to content due to changes in laws, policies, or security technology, the clinic will notify the reason and content of the change on the clinic’s website at least 7 days prior to the implementation of the changed personal information handling policy.

･ Effective date: June 15, 2020